Refund Policy
Last updated: 16th September 2026
This Refund Policy applies to products and services sold by **After The Jabs Ltd.** (“After The Jabs Ltd”, “we”, “us”, “our”).
Business Address: B4 Marquis Court, Team Valley, Gateshead, NE11 0RU
Email: neil@afterthejabs.com
We believe in treating customers fairly and standing behind everything we sell.
1. Our Promise
All of our products are fully guaranteed. If you are not satisfied, we offer a **30-day no quibble refund policy** on eligible one-off purchases.
Simply contact us within 30 days of purchase and we will arrange your refund.
2. Online Courses (One-Off Purchases)
Any online course purchased directly from us is covered by our 30-day no quibble refund guarantee.
To request a refund, email: neil@afterthejabs.com
Please include:
– Your name
– Purchase email address
– Product purchased
– Date of purchase
We aim to process refunds promptly.
3. Monthly Memberships / Subscriptions
Memberships are billed on a recurring monthly basis unless cancelled.
You may cancel your membership at any time. Once cancelled:
– Future billing will stop immediately
– You will not be charged again unless you rejoin
– Access may continue until the end of the current paid billing period unless otherwise stated
4. Downloadable Guides / PDFs
Downloadable digital products are covered by our general satisfaction guarantee. If you are dissatisfied, please contact us within 30 days of purchase and we will review your request fairly and promptly.
5. Coaching / Consulting
Where coaching or consulting services are purchased, please contact us if you are unhappy for any reason. We aim to resolve concerns quickly and fairly. Refunds may depend on services already delivered.
6. How Refunds Are Paid
Approved refunds will normally be made back to the original payment method.
Processing times may depend on your bank or payment provider.
7. Abuse of Policy
We reserve the right to refuse refund requests where there is clear evidence of misuse, fraud, repeated abuse, or bad faith purchasing behaviour.
8. Your UK Consumer Rights
Nothing in this policy affects your statutory rights under applicable UK consumer law.
9. Contact
Refund requests and support:
Please send your query to neil@afterthejabs.com or, alternatively you can use the form below.